Terms and Conditions
Delivery and set up
Prices quoted include delivery and setup for flowers, buffet's, and chair covers to the requested venue within a 25 mile radius of Spilsby. Venues outside this area will incur an additional travel charge.
Customer's obligation
It is the customers obligation to ensure sufficient numbers of equipment i.e. tables chairs etc are allocated and positioned at the venue.
Customers must ensure that the venue is available at a reasonable time prior to the start of the event to allow sufficient set up time.
Booking and Payment
When a function is booked, a deposit of 10% must be paid. This is non-refundable if the function is cancelled by the customer. The remaining balance is due to be paid 28 days prior to the event - reminders will be sent.
In any circumstances where the balance has not been settled, the function will be deemed to be cancelled. For any function booked at short notice (within 28 days prior to the event) the balance must be paid for in full, in cash, at the time of the booking.
Holding Deposit (Hire Items Only)
When items are hired out a small holding deposit is required. This is to ensure that everything is returned and in a satisfactory condition. This is usually returned as a cheque to the customer within 14 days of a function.
Where goods are not returned/missing or are severely damaged we reserve the right to keep the deposit to cover costs.
Please note that we do expect linen to get stained to a certain extent!!
